['Privacy Policy\n\nAt Windsor Pet Emporium, we are committed to protecting your privacy and ensuring the security of your personal data when you use our online platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.\n\n1. Information We Collect \nWe may collect and process the following types of personal data from you: \n- Contact information such as your name, postal address, phone number, and email address. \n- Payment details necessary to complete purchases. \n- Account credentials if you create an account on our site. \n- Information related to your orders and preferences for products and services. \n- Communications you send us, including customer service inquiries. \n- Usage data collected automatically through cookies and similar tracking technologies when you use our service.\n\n2. How We Use Your Information \nWe use the information we collect to: \n- Provide, operate, and maintain our online platform and services. \n- Process and fulfil your orders, including pet food, supplies, and grooming appointments. \n- Respond to your inquiries and provide customer support. \n- Send transactional communications related to your purchases or services. \n- Improve and personalise your experience on our site. \n- Comply with legal obligations and enforce our terms and conditions.\n\n3. Legal Bases for Processing \nWe process your personal data based on: \n- Your consent, where you have explicitly agreed to certain uses such as marketing communications. \n- Performance of a contract, such as fulfilling an order or providing services. \n- Compliance with legal obligations to which we are subject. \n- Our legitimate interests, provided your rights are respected, including business operation and fraud prevention.\n\n4. Data Sharing and Disclosure \nWe do not sell your personal data to third parties. We may share your information with: \n- Trusted third-party service providers assisting in website operations, payment processing, delivery, and marketing under confidentiality agreements. \n- Legal authorities when required by law or to protect our rights and safety. \n- Affiliates or partners involved in pet adoption support or training services when necessary and with your consent.\n\n5. International Data Transfers \nYour information is processed and stored within the United Kingdom and the European Economic Area. If any data transfer outside of these areas occurs, adequate safeguards will be implemented to protect your privacy according to GDPR standards.\n\n6. Data Retention \nWe retain your personal data only for as long as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, or enforce agreements.\n\n7. Your Privacy Rights \nUnder GDPR, you have the right to: \n- Access your personal data and obtain a copy. \n- Rectify inaccurate or incomplete information. \n- Request erasure of your data under certain conditions. \n- Restrict or object to processing. \n- Request portability of your data. \n- Withdraw consent at any time where processing is based on consent. \nTo exercise any of these rights, please contact us by mail at the address below.\n\n8. Cookies and Tracking Technologies \nOur platform uses cookies and similar technologies to enhance your browsing experience and collect usage information. You can adjust your cookie preferences through your browser settings.\n\n9. Security \nWe implement appropriate technical and organisational measures to protect your data from unauthorized access, disclosure, alteration, or destruction.\n\n10. Children’s Privacy \nOur services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children without parental consent.\n\n11. Changes to This Privacy Policy \nWe may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated version will be posted on our site with the date of revision.\n\nContact Information \nWindsor Pet Emporium \n27 Maple Grove \nKingston Road, Suite 2B \nLondon, Greater London \nSW15 3HY \nUnited Kingdom \nPhone: +44 20 7946 0823\n\nIf you have any questions or requests related to your personal data or this Privacy Policy, please contact us by postal mail at the address above. \n\nThank you for trusting Windsor Pet Emporium with your personal information. We are dedicated to maintaining your privacy and the security of your data.', 0.0014836, 'gpt-4.1-mini']